Questions and answers

Group 1 – Common questions concerning our system
What is “Smart Home in the box”?

It is a complete set consisting of equipment and software. It includes detailed manuals. The set is intended for unassisted installation of the full-fledged Smart Home system for the centralized control of the light and heating, monitoring and prevention of the emergencies. The system is developed in such a way that its installation and setting are the easiest. Due to it the cost of our system is lower than its analogs have.

Can I install this system on my own?

You should have basic knowledge of electrical engineering and low current systems. If you can install an electric service panel and not confuse the voltage 220V with 24V, you will cope with our system without any difficulties. Some skills to work with computer graphics to create an attractive interface would be an asset.

Could you help me to install the system?

Yes, certainly. We can perform all the work beginning with a project and cable installation up to the installation of the all devices and system debugging. Amount of works as well as their division of labour between our and yours installers is discussed separately.

What should you do if you cannot decide between sets?

Refer to us. We shall recommend a set and help to choose. Perhaps, we could prepare your individual set according to your needs. It does not influence the price; you pay only for the equipment.

What kind of wall switches can be used for the system?

Any wall switches of any producer are suitable for our systems. It can be Schneider, Gira, Jung, BTicino, Legrand, Merten etc. You will just pick up any collection you like according to your interior design.

It is recommended to use push switches for light control, which return to their starting position after pressing a key. They can be called button or louvered. They are convenient as we can control one light group by several wall switches or tablet PC and their position cannot confuse us.

It is better to consult our specialist about more suitable wall switches.

Could I buy any components of the system separately?

Yes, certainly. The all devices offered on the site (controllers, add-in modules, sensors, drives etc) can be bought separately. Get accurate information concerning delivery period and cost from our specialists.

What kind of device can be used for the system control?

The software EasyHome can be installed on the devices based on Windows, Linux, MacOS, iOS, Android. Buying the set “Smart Home in the box” you get license of the software EasyHome. Having done its configuration just once you can install the software on any number of devices indefinitely within one system. Do not forget that the light control is possible by means of ordinary wall switches.

Does the Smart Home system cover the expenses?

You save electricity because the light is activated by motion sensors, and also due to the very useful script “switch off everything”. Climate control in the rooms (setting of the temperature in each room and the mode of low heat consumption in your absence as well) enables to save on heating: fuel for boiler, electricity and hot water. The function of remote staring of heating or sauna saves a lot of your time and provide your comfort. Emergency monitoring system, security and fire alarm systems can cover the expenses completely in one system actuation.

How reliable is this system?

The system is based on an industrial controller. It means the highest reliability. Controllers operate complex technical processes of great productions, where any failure or delay cannot be allowed. So you can be sure that the controllers will cope with such an easy task as lighting and heating control. Buzz of the controller is impossible.

Group 2 – Technical questions
Can I write a software to control a Smart Home by myself or change a program of the controller?

Yes. If you have knowledge of industrial control programming you can write a program by yourself using any program language. We use freely programmable the controllers Beckhoff and Owen. There is documentation and even programming lessons concerning these controllers in the Internet. Standardized languages of the IEC referring to the IEC61131-3 standard are used for PLC programming.

What controllers do you use?

We use the freely programmable controllers Beckhoff and Owen. Beckhoff is from Germany and it is one of the world leader in the field of the industrial automation. Owen is a leading producer in Russia. We prefer to use the following models of the controllers: PLC100/110-160 (Owen) and BX9000, CX9000 (Beckhoff).

Is it possible to connect devices to the system by means of industrial protocols?

Yes. You can connect conditioners, fancoils, air-handling units and other equipment to the system. It is better to use the controllers Beckhoff as they support a great deal of protocols: LON, ModBus, RS485, RS232. Using of the connection through the industrial protocol requires changes to the controller software and program interface. You can turn to our engineers to perform this work.

Is it possible to connect devices based on the KNX-bus to the system?

Yes. The controllers Beckhoff enable to connect the control devices based on the KNX-bus through a special gate. The producers can be Jung, Gira, ABB, Bticino etc. Such a kind of work is laborious enough, but you can turn to our engineers to perform it.

Is it possible to control the system over the Internet? Is it safe?

If there is the Internet on the object, it is possible to be connected to the system over the Internet. The program EasyHome will operate just the same as inside the house. To realize such a connection you need a static IP address (clear up with your provider if you can get it) or you can use DynDNS service or something like that. To secure you should adjust your router or Internet server in such a way that to have access will be free only over definite devices (filtering according to mac-address).

How large can the system be?

The system is modular, in other words add-in modules are connected to the controller. The add-in modules are digital and analog inputs of the controller and front-end interfaces as well. The controllers Beckhoff can be expanded by means of great deal of add-in modules. So the system size can be very large. We have the objects where controller is controlling all the systems of the dwelling house.

Thank you for your interest in our company!
During the first working day you will be contacted by our specialist.
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